A note from our team about COVID-19

Our COVID-19 Update

by: Well Made Clothes Staff | 6 months ago | News

Our July 17 2020 shipping update:

Here is a quick update on dispatch and delivery time frames:

Dispatch: We are dispatching our orders within our standard dispatch times as best we can. Most orders will dispatch within 48 business hours, but please allow 72 hours for your order to be dispatched.

Tracking Confirmation: When your order has dispatched, you will receive an email that includes your parcel's tracking number.

Delivery: Australia Post has advised there are delays due to a high volume of parcel orders and a very limited number of flights leaving Australia. View those here.

We thank you so much for supporting Well Made Clothes, apologise for any delays you experience, and thank you so much for your patience during this time.

The Well Made Clothes team x


From the Well Made Clothes team to our Well Made Clothes community,

Our thoughts are with everyone affected by COVID-19, and with our entire community, right now, as we all navigate these incredibly uncertain times.

Our online store is open. We’re currently shipping almost all of our orders within our standard shipping times, as our dispatch team is based in Australia, can practice safe social distancing, and is adhering  to Australian Government Department of Health rules. For up-to-date shipping information, please head here. If you have any questions, our customer service team are available to chat, and would love to hear from you via Live Chat on our site or via support@wellmadeclothes.com (we are currently not available via our phone number). 

We’re a small, independent business, with our goal to provide a more environmentally and socially responsible alternative to fast fashion, and we will continue to do this for as long as we can during this time. We can’t thank you enough for your support over the past four years, it’s you who have made Well Made Clothes the movement it is. Let’s continue to fight for fashion with ethical values, together.

As well as selling clothes, Well Made Clothes is a place for sharing information and inspiration. Our editorial team has been in deep discussions about how best we can continue to inspire you during this time, and we decided that the best way to do that would be to ask people in our community who inspire us, to share their knowledge. This week artist and designer Beci Orpin, musician Annie Hamilton, and landscape designer Emma Sadie Thompson will be sharing inspiration and tips from their worlds via our Instagram Stories, and we hope you enjoy following along (here). We would also love to know what else you would like to see from us during this time: DM us, or email us at support@wellmadeclothes.com with any suggestions you might have.

Again, thank you for your support, stay safe,

The Well Made Clothes team x

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