Frequently Asked Questions

If you wish to contact us, please send us a message or give us a call.

Orders:

How do I track my order?

My discount code is not working, please help!

Oh no, I only received only part of my order!

I have been waiting a long time for my order, where is it?!

I have entered the wrong shipping details, please help!

Why am I receiving all the items I ordered separately?!

I live overseas, do you ship anywhere?

What payment methods do you accept?

How do I set up an account? And why should I?

Returns and exchanges:

How do I return an order?

Can I exchange?

The product I received is not what I expected!

My order is faulty!

General:

How does Well Made Clothes work?

What is ethical fashion?

What does organic even mean?

How does the Well Made Clothes Values system work?

I have a brand, how do I sell it on your site?

I am a writer, how can I work with you?